Our Craftsman Guarantee

At The Reclaimed Tree Wood Design, we’re not just about creating beautiful custom furniture—we’re about making sure you’re completely happy with it, long after it’s in your home. That’s why we stand behind every piece we craft with our Craftsman Guarantee

Here’s what our guarantee covers:

If your piece arrives and it’s not the size you ordered, no worries. We'll make it right.
If your furniture takes a hit during delivery, don’t stress. We’ll take it back and get it repaired.
If your piece moves, bows/cups, cracks, or splits ( For Cracks larger than 6 inches)over time, we’ve got you covered. We’ll fix it at no cost to you.

This guarantee is valid for up to one year after your purchase, ensuring you’re protected long after your piece has been delivered.

This isn’t just a promise—it’s our commitment to you. We’re a small team, dedicated to crafting pieces that are built to last. When you reach out to us, you’ll get a real person who’s been part of the design and creation process.

If you need help, simply text or email us at thereclaimedtree@gmail.com, and we’ll be happy to work with you.

Since our furniture is handcrafted from real wood, we always recommend checking out our Cosmetic Standards to ensure you're on board with the natural characteristics of solid wood.